Delivery and returns – Edge https://www.sportsbloodtests.co.uk Sports blood tests Tue, 10 Oct 2023 11:09:37 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.2 Test kit delivery https://www.sportsbloodtests.co.uk/support/test-kit-delivery/ Tue, 10 Oct 2023 11:09:35 +0000 https://www.sportsbloodtests.co.uk/?post_type=help&p=888 Our service is only available within mainland UK.

Our home blood test kits are despatched via Royal Mail 1st class post, free of charge. It should take 1-2 working days for the kit to arrive. We also offer a guaranteed delivery option for £8.99.

If you place your order before 1pm, the kit will be despatched the same day. 

The packaging is discreet. The kit will fit through your letter box, and you don’t need to be in to sign for the kit.

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Blood sample returns https://www.sportsbloodtests.co.uk/support/blood-sample-returns/ Tue, 10 Oct 2023 11:08:39 +0000 https://www.sportsbloodtests.co.uk/?post_type=help&p=887 We provide a Tracked24 return envelope to return you sample to our lab free of charge. Everything you need to package up your sample and return to our lab is contained within the kit.

Once you’ve collected your sample, ensure the tube lids are clicked securely on and you’ve attached the completed labels to the tubes. Place the tubes into the plastic protective casing and put this along with your completed lab request form back into the kit box.

Put the kit box into the Tracked24 envelope and attach the return label from the lab request form to the Tracked24 envelope.

To avoid any delays, please post the sample back Monday through to Thursday so the sample will arrive at our lab the next working day.

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What to do if your kit hasn’t arrived https://www.sportsbloodtests.co.uk/support/what-to-do-if-your-kit-hasnt-arrived/ Tue, 10 Oct 2023 11:08:01 +0000 https://www.sportsbloodtests.co.uk/?post_type=help&p=886 We use Royal Mail 1st class post to despatch our kits and they usually arrive within 1-2 working days. Very rarely, kits may be delayed within the postal system.

If your test kit does not arrive within 7 working days, please contact our support team at help@edgesupport.co.uk confirming your delivery address and we’ll send you a replacement kit to you free of charge.

For the latest information, please view our service status page.

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